This webinar — recorded on April 30, 2026 — is eligible for ACMPE and CEU credit.

Managing workforce operations across multiple locations is increasingly complex, especially when scheduling, time tracking, payroll, and credentialing are disconnected or manual.

Join Harris Sharif, Vice President of Customer Solution Architecture at QGenda, for an engaging fireside chat with Samantha Duran, COO of Coachella Valley Anesthesia, as she shares how her team streamlined workforce operations across a rapidly growing, multi-site healthcare organization.

With well over a decade of experience in healthcare operations, Samantha will offer a candid look at the challenges of managing complex schedules, varied compensation models, and fragmented credentialing processes, and how consolidating these workflows into a single, unified platform created new levels of efficiency, visibility, and control.

In this session, you’ll learn how her organization:

• Reduced administrative burden with automated scheduling and real-time visibility across sites
• Simplified complex time tracking and compensation workflows, eliminating hours of manual effort
• Leveraged data to uncover productivity insights and support more informed staffing decisions
• Centralized credentialing to improve access, collaboration, and onboarding timelines

Whether you’re scaling your organization, navigating operational inefficiencies, or looking to make more data-driven workforce decisions, this session will provide practical insights from a leader who has successfully connected the pieces of workforce operations.

This 60-minute webinar will provide you with the knowledge to:

• Recognize the impact of disconnected workforce systems on efficiency and cost
• Identify strategies to streamline scheduling, time tracking, and credentialing
• Leverage data to improve staffing decisions and workforce productivity

Brought to you by QGenda

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• CEU, generic continuing education credit

For detailed continuing education credit information, click here.

This webinar consisted of a 60-minute presentation and question-and-answer session.

You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.