Expanding Capacity Through Strategic Recruitment and Provider Performance Optimization - on demand

Webinar

SKU: O26WEB04

Member PriceFREE

Formats:

Webinar

Member Price:

FREE

Available Credits

ACMPE: 1.00
CEU: 1.00

Description

This member-exclusive webinar — recorded on October 21, 2025 — is eligible for ACMPE and CEU credit.

In an era of rising demand and constrained resources, medical practice must take a strategic, data-informed approach to expanding ambulatory capacity. Before bringing new physicians onboard, organizations should first assess the performance and capacity of their existing provider workforce to identify opportunities for operational improvement and more efficient care delivery. This session will provide a framework for evaluating ambulatory provider capacity, enhancing access through performance optimization, and determining when and where recruitment is necessary to support medical practice growth. Attendees will learn how to align recruitment decisions with measurable capacity needs, financial goals, and long-term organizational sustainability. By focusing on both provider optimization and targeted recruitment, medical practices can secure referral revenue, improve patient access, and ensure their physician enterprise is positioned for scalable, strategic growth.

This 60-minute webinar will provide you with the knowledge to:

Apply methods to measure, track, and optimize ambulatory provider capacity
Identify when recruitment is necessary versus when performance optimization can meet access needs
Prioritize recruitment investments based on capacity data, demand, and long-term ROI

Continuing Education

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must watch the recording and complete the session evaluation in order to meet the requirements of the accrediting organizations.

ACMPE, medical practice administrators in certification and Fellowship through ACMPE
CEU, generic continuing education credit

For detailed continuing education credit information, click here.

Speakers

Jenny Hart
Senior Manager, ECG Management Consultants

Jenny Hart is a healthcare administration professional who specializes in improving patient access and ambulatory operations. As competition among health organizations increases, clients appreciate Jenny’s insights into barrier-free and efficient scheduling workflows. For more than 15 years, Jenny has worked with physicians, executives, and frontline staff to build, improve, and sustain revenue-increasing programs and initiatives.

Before joining ECG, Jenny was an assistant director at Vanderbilt University Medical Center. As an Epic-certified leader, she built a new team of Epic-savvy consultants and created best practices for Epic’s Cadence and EpicCare Ambulatory platforms, improving template use by 30% across the institution and contributing to a 323% increase in revenue, totaling $4.5 billion in 2019. Additionally, as a senior customer relations manager at Vanderbilt, Jenny led relationship management, support, and strategy projects for Patient Access Services and the Department of Medicine leadership for 43 specialty and primary care clinics with more than 700 providers.

Tim Sheley
Executive Vice President, Business Development, Jackson Physician Search

Tim Sheley has devoted his career to addressing the growing needs of the healthcare community. His introduction to physician search began nearly 30 years ago, and he has been part of the Jackson Physician Search team since 2003 when it was known as Jackson & Coker Permanent. As Executive Vice President of Business Development, Tim enjoys contributing to the company’s continuous growth in a fast-changing healthcare recruitment marketplace.

Leveraging his healthcare business development expertise at the C-suite level, Tim frequently shares insights through industry articles and speaking forums, with a focus on generating a return on investment in the recruitment and retention of physicians and advanced practice providers.

Tim resides in the Atlanta area with his wife and is a proud dad of three talented daughters. He enjoys cycling and spending time near the water during his free time.

Technical Requirements

This webinar consisted of a 60-minute presentation and question-and-answer session.

You will receive informational emails with instructions to access the recording and related resources, as well as steps to claim continuing education credits.

Explore Related Topics

Recruitment & Hiring Patient Access Benchmarking Data Practice Efficiency Performance Management Continuing Education Credit, Accreditation Programs, Credentialing