Throughout the year, the Chapter will bring you educational offerings that will expand your knowledge while giving you the opportunity to earn continuing education credits for AMCPE.
Webinars
DataPrize MGMA Webinar
Cybersecurity Considerations for Healthcare Leaders in 2025: Protecting Your Organization from Emerging Threats
Tuesday, January 28th from 1 PM to 2 PM ET
Session Description
With a 32% increase in weekly cyber attacks on healthcare organizations compared to last year, cyber threats to the healthcare industry continue to evolve at an alarming rate. Healthcare leaders must stay ahead of the curve to protect sensitive data and ensure patient safety. This session will explore the latest cybersecurity challenges healthcare organizations are facing, including the rise of ransomware and the use of AI by cybercriminals to target end-users. Dataprise’s VP of Cybersecurity will dive into these threats, walk through how a typical cybersecurity attack unfolds and the devastating impacts these attacks can have on their organizations. Additionally, we will discuss essential baseline protections that every healthcare practice must implement, such as Multi-Factor Authentication (MFA) and Endpoint Detection and Response (EDR), to mitigate risk and secure their networks.
Learning Objectives:
1. Review the latest cyber threats facing healthcare organizations, including ransomware and AI-driven attacks targeting end-users.
2. Determine what a cybersecurity attack may look like and the potential impact on healthcare operations.
3. Discuss key cybersecurity protections such as Multi-Factor Authentication (MFA) and Endpoint Detection and Response (EDR) to safeguard sensitive healthcare data.
4. Determine strategies for improving cybersecurity resilience and protecting critical.
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1
PracticeLink MGMA Webinar: Strategic Provider Development Planning
Strategic Provider Development Planning
Wednesday, February 5th from 11 AM to 12 PM ET
Session Description: In today’s dynamic healthcare environment, understanding your market is crucial for growth and meeting community needs. This session delves into strategies for developing provider networks, focusing on identifying unmet needs, analyzing provider composition, and leveraging relationships for growth. Participants will gain actionable insights to assess current networks, identify expansion opportunities, and align with organizational goals in a competitive landscape.
Learning Objectives:
1. Analyze market landscapes to identify unmet needs and opportunities for growth.
2. Evaluate provider composition and alignment to inform strategic network development.
3. Develop actionable plans to expand networks and address community and organizational objectives.
Session Speaker:
Christy Bray, MHA, CPRP-DEI, Chief Staffing Officer, PracticeLink
Ron Flower, President & CEO, 3D Health
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1
Workplace Wisdom Series: Navigating the Complexities of Employment Law
This series equips attendees with the knowledge and tools to navigate employment law complexities, avoid common pitfalls, reduce financial risks and business disruption, and foster a compliant workplace.
Presented by:
Lori K. Mans, Principal, Jackson Lewis, P.C. and
Ross D. Vickers, Associate, Jackson Lewis, P.C.
Webinar 1: FLSA Fundamentals: Top 10 Compliance Challenges and How to Overcome Them
February 13, 2025, 2 PM ET, 1 PM CT, 11 AM PST
Description: Dive into the intricacies of the Fair Labor Standards Act (FLSA) with this essential session. Explore common pitfalls including classification, compensable time, overtime pay, and recordkeeping requirements. Gain practical strategies to ensure compliance and avoid costly mistakes.
Session Objectives:
- Recognize the costs of misclassifying healthcare workers.
- Learn best practices to avoid frequent wage and hour missteps when determining compensable time and overtime pay.
- Understand time and pay recordkeeping requirements to ensure FLSA compliance.
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1
Webinar 2: Avoid Costly Mistakes: Navigating the ADA and FMLA with Confidence
Webinar 3: Employee Handbook Essentials: Crafting Policies to Avoid Legal Landmines
April 10, 2025, 2 PM ET, 1 PM CT, 11 AM PST
Description: Your Employee Handbook is due for its annual examination. This appointment will focus on National Labor Relations Board (NLRB) guidelines, equal employment opportunity (EEO) policies, complaint reporting, and clear time, attendance, and pay policies to stay compliant and prepared.
Session Objectives:
- Discover the benefits of prophylactic handbook care and the risks of poor handbook hygiene.
- Ensure company policies and procedures meet legal standards and cultivate a productive workforce.
- Understand recent developments in EEO laws and how to craft compliant policies.
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1
New Year, New Benchmarks: Setting the Course for Success in 2025
Kickstart 2025: Your Guide to Benchmarking Basics and Key Performance Indicators
Wednesday, February 19, 2025 at 1:00 PM ET (12 PM CT, 10 AM PST)
Session Description: Kick off your journey toward operational excellence in 2025 with this foundational webinar on benchmarking and Key Performance Indicators (KPIs). Learn how these critical tools can transform your medical group’s performance by providing measurable insights into efficiency, quality, and financial health. Discover the key metrics that matter, strategies for setting meaningful benchmarks, and methods to use baseline data to establish performance standards. Whether you’re new to benchmarking or looking to refine your approach, this session will provide the knowledge and tools to align your practice with strategic goals and elevate success in the coming year.
Learning Objectives:
1. Define the core concepts of benchmarking and Key Performance Indicators (KPIs) and understand their importance in medical practice management.
2. Identify key metrics that are commonly tracked to gauge medical group performance.
3. Learn a structured approach to setting and selecting benchmarks and KPIs tailored to specific goals for 2025.
4. Explore how to use baseline data to establish performance standards and set achievable targets.
Speaker:
Andrew Hajde, CMPE
COO, ABW Medical
CE Credits (Live Viewing Only): 1 ACMPE | 1 ACHE | 1 PDC
The Pulse of Performance: Operational KPIs to Optimize Your Practice in 2025
Wednesday, March 19, 2025 at 1:00 PM ET (12 PM CT, 10 AM PST)
Session Description: Unlock the potential of operational benchmarks and KPIs to optimize your medical group’s day-to-day efficiency. This webinar dives into essential metrics for improving patient flow, resource utilization, and staff productivity. Learn how to analyze operational data to uncover inefficiencies, set actionable targets, and implement changes that reduce patient wait times while enhancing overall service quality. With a focus on practical strategies for 2025, this session empowers you to streamline operations and achieve sustained excellence.
Learning Objectives:
- Recognize critical operational benchmarks and KPIs essential for monitoring and enhancing practice efficiency.
- Discover strategies for tracking and interpreting operational data to improve scheduling, patient flow, and resource utilization.
- Learn techniques to identify and address operational inefficiencies, with a focus on optimizing staff productivity and reducing patient wait times.
- Gain insight into setting operational targets that align with broader performance goals for 2025.
Speaker:
Andrew Hajde, CMPE
COO, ABW Medical
CE Credits (Live Viewing Only): 1 ACMPE | 1 ACHE | 1 PDC
Maximizing Revenue: Critical KPIs for Financial Health in 2025
Wednesday, April 23, 2025 at 1:00 PM ET (12 PM CT, 10 AM PST)
Session Description: Boost your medical group’s financial performance with an in-depth look at revenue cycle benchmarks and KPIs. This session focuses on tracking and improving critical areas such as collections, billing accuracy, denial management, and accounts receivable. Learn how to analyze revenue cycle data to identify trends and weaknesses, set realistic financial goals, and create strategies that ensure stability and growth in the new year. Gain actionable insights that will position your practice for financial resilience and success in 2025.
Learning Objectives:
- Identify essential revenue cycle benchmarks and KPIs that drive financial performance in medical groups.
- Understand how to monitor and improve key areas such as collections, billing accuracy, denial rates, and accounts receivable.
- Learn methods for analyzing revenue cycle data to identify trends, assess financial health, and target areas for improvement.
- Explore strategies for setting realistic revenue cycle goals to ensure financial resilience in the new year.
Speaker:
Andrew Hajde, CMPE
COO, ABW Medical
CE Credits (Live Viewing Only): 1 ACMPE | 1 ACHE | 1 PDC
Unlocking Insights: Mastering Benchmark Analytics for Strategic Improvement in 2025
Wednesday, May 21, 2025 at 1:00 PM ET (12 PM ET, 10 AM PST)
Session Description: Dive into the power of benchmark analytics to drive strategic decision-making and continuous improvement in your medical group. This webinar explores the tools and techniques for analyzing trends, identifying outliers, and understanding performance variances. Learn how to transform data into actionable insights and develop a roadmap for achieving targeted improvements. With a focus on leveraging analytics to optimize outcomes and support long-term planning, this session will prepare you to lead your practice confidently into 2025 and beyond.
Learning Objectives:
- Understand the basics of benchmark analytics and its role in guiding informed decision-making in medical group management.
- Explore analytical tools and techniques to evaluate trends, outliers, and performance variances effectively.
- Learn to create actionable insights from benchmark data to drive targeted improvements and optimize outcomes.
- Develop a roadmap for using analytics to support continuous performance improvement and strategic planning throughout 2025.
Speaker:
Andrew Hajde, CMPE
COO, ABW Medical
CE Credits (Live Viewing Only): 1 ACMPE | 1 ACHE | 1 PDC
Compliance Simplified: Practical Tips to Achieve Compliance and Reduce Risk
Compliance Simplified: Practical Tips to Achieve Compliance and Reduce Risk
Thursday, February 27th at 1:00 PM ET, 12:00 PM CT, 10:00 AM PST
Session Description: Gain a practical understanding of the 7 essential elements of a successful compliance program as outlined in the Office of Inspector General’s (OIG) program guidance. This expert-led session delivers actionable tips and simple, effective strategies to overcome common barriers, strengthen your compliance efforts, reduce risks, and foster accountability—no matter the size of your clinic.
Learning Objectives:
- Recognize the 7 elements of a successful compliance program outlined in the OIG Compliance Program Guidance.
- Identify common compliance program challenges and apply small, impactful changes to strengthen your clinic’s compliance framework.
- Understand how compliance program elements work together to foster trust, accountability, and continuous improvement within your organization.
- Develop actionable strategies to reduce risk and enhance outcomes through practical compliance management techniques.
Speaker: Amanda Wilson, CHC, CHPC
Founder, Principal Consultant
Cultured Compliance Co, LLC
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1