Skip To Navigation Skip To Content Skip To Footer

    The MGMA renewal portal is experiencing issues and we are currently working on a fix. Please call 877.275.6462 ext. 1888 or email service@mgma.com to renew.

    Humanizing Lean Leadership in Healthcare

    Owen J. Dahl, MBA, FACHE, LSSMBB

    Book

    ISBN: 978-1-56829-073-7

    SKU: 1061

    Non-Member Price$94.00

    Member Price$59.20

    Package

    SKU: PK1061

    Non-Member Price$129.75

    Member Price$99.75

    eBook

    ISBN: 978-1-56829-074-4

    SKU: E1061

    Non-Member Price$79.00

    Member Price$49.60

    Formats:

    Book
    Non-Member Price:

    $94.00

    Member Price:

    $59.20

    Package
    Non-Member Price:

    $129.75

    Member Price:

    $99.75

    eBook
    Non-Member Price:

    $79.00

    Member Price:

    $49.60


    Description

    Humanizing Lean Leadership in Healthcare is an essential guide for healthcare leaders striving to integrate Lean principles with compassionate, people-centered leadership. This book offers a deep dive into the history and core concepts of Lean Six Sigma, tailored specifically to the complexities of the healthcare industry. From understanding foundational principles to applying cutting-edge tools and techniques, readers will gain the knowledge needed to lead transformative projects with precision and care. 

    This book extends beyond strategy and into the heart of any successful Lean initiative—people and culture. Learn how to build engaged, high performing teams while fostering continuous on-the-job learning and improving communication and time management for your medical practice. As healthcare professionals navigate the challenges of Lean implementation, this book provides practical methods for measuring success and ensuring a robust return on investment. With a forward-looking model for sustainable growth, Humanizing Lean Leadership in Healthcare empowers readers to lead with empathy and effectiveness, driving continuous improvement while honoring the human side of healthcare. Whether you’re new to Lean or a seasoned practitioner, this book is a roadmap to creating a more efficient, patient-focused healthcare system.


    Table of Contents

    Chapter 1: Lean Six Sigma Definitions and History

    Chapter 2: Understanding Lean Principles in Healthcare

    Chapter 3: DMAIC Tools and Techniques for Project Management

    Chapter 4: A Roadmap for Leading Change with Lean Principles

    Chapter 5: Humanizing the Lean Leadership Strategy

    Chapter 6: Lean Team Building and Engagement

    Chapter 7: Learning Lean Through Coaching and Mentoring 

    Chapter 8: Improved Communication and Time Management

    Chapter 9: Return on Investment in a Lean Project

    Chapter 10: A Model for Moving Ahead


    Shipping Information

    Shipping

    Member Pricing: 
    MGMA members enjoy FREE standard shipping on all purchases. 

    Standard and express shipping options are available to customers.

    • Standard shipping $9.50 (5-7 business days)
    • Two-day shipping $20.00
    • Overnight shipping $25.00 (excludes Saturday delivery)


    MGMA can ship internationally for an additional fee. Please call the MGMA Service Center for a shipping quote.


    Refund Policy

    Contact MGMA

    Contact the MGMA Service Center for cancellations or refunds.

    Complaint resolution policy

    Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this book.


    Owen J. Dahl

    Written By

    Owen J. Dahl, MBA, FACHE, LSSMBB

    Owen Dahl, MBA, FACHE, CHBC, LSSMBB, is an independent consultant with more than 40 years of experience managing medical practices and providing healthcare consulting services. Owen has worked as a chief executive officer (CEO) for a physician practice-management company with combined revenues of more than $75 million and 18 groups under contract, as CEO for a merged hospital with a 300-bed facility, and as president of a physician practice-management and billing company. Owen has presented at several state and national MGMA meetings, as well as to audiences from the Association of Otolaryngology Administrators, Association of Dermatology Administrators/Managers, American College of Rheumatology, American Academy of Dermatology and others. He has also authored Think Business! Medical Practice Quality, Efficiency, Profits; The Medical Practice Disaster Planning Workbook; coauthored Lean Six Sigma for the Medical Practice: Improving Profitability by Improving Processes, and written several articles and provided interviews for numerous journals. Owen is an adjunct professor at the University of Houston, Clear Lake, and is conducting a distance learning program at the University of New Orleans. He has also taught at Our Lady of Holy Cross College and Loyola University.



    Ask MGMA
    An error has occurred. The page may no longer respond until reloaded. Reload 🗙