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    Chris Harrop
    Chris Harrop

    You wouldn’t dump spreadsheets on physicians and hope they draw the right conclusions. A medical group leader’s work involves deciding what to share, when, how it should be explained, and who is accountable for the quality of the numbers.

    That discipline matters more now because compensation models are more blended than they used to be, value-based incentives keep expanding, and practices are asking physicians to absorb access, staffing, payer and margin pressures while still trusting the process. The AMA's most recent national survey found that 60.8% of physicians were paid through two or more compensation methods in 2024.¹ Yet only 36% of medical groups have a dedicated team or committee responsible for physician compensation decisions, per MGMA Stat polling.²

    That gap is where trouble starts. When physicians do not understand how compensation is set, how performance is measured, or why productivity reports move from month to month, they fill in the blanks themselves. The result is rarely confidence. It is suspicion about hidden cross-subsidies, doubts about data quality, and avoidable conflict between administrators and clinicians who typically want the same outcome: fair pay, sustainable operations, and a practice with room to reinvest in people, access and growth.

    Start with governance, not communication

    Strong compensation conversations begin before anyone opens a dashboard. Your organization’s governance structure needs to define who designs the methodology, who stress-tests it, who approves changes and how physicians are represented in the process. Fair, transparent and compliant compensation structures are built through collaboration among physicians, practice administrators, and legal and financial advisors — yet in many groups that collaboration happens ad hoc, not through a standing committee with a charter, meeting cadence and documented oversight.

    A practical governance rule is simple: no compensation formula should feel like it was built in private and unveiled at the end. Physicians do not need veto power over every design decision, but they do need a credible process for input, explanation and revision. Chief administrators and CFOs are often best positioned to lead that process, provided it includes physician leadership and a clear approval path to the board, executive committee or ownership group.

    Independent practices: transparency questions about overhead

    In physician-owned independent practices, the transparency conversation looks different than it does in employed-physician groups. Owners generally understand their own compensation formula — most are operating some version of an "eat-what-you-treat" model where production drives net take-home after overhead is deducted.

    What owners don't always have is a clear view of the overhead and enterprise-spending side of the ledger that decides how much of a productive month actually reaches them. The questions owners tend to raise, sometimes politely and sometimes not, are expense-side questions: Why did staffing cost jump this quarter? Which expense categories are growing faster than revenue? How is IT or EHR spend being allocated across physicians? What share of premium-labor spend is tied to covering a specific service line or schedule pattern? Why did my distribution drop when my collections held steady?

    For chief administrators in owner-led practices, transparency here means a predictable reporting rhythm on overhead drivers: labor by role and category, occupancy, technology, billing and revenue cycle costs, supplies, malpractice and capital commitments. It also means explaining the allocation method — whether overhead is allocated equally, by production, by space or panel, or by some blend — and flagging before the methodology changes, not after. Owners who can see the operating lines clearly tend to fund the investments practice leaders ask them to fund. Owners who cannot tend to push back on every line item at the wrong moments.

    Make the comp methodology explainable

    A compensation model earns trust when a physician can answer four basic questions without guesswork: What am I being paid for? Why were these components chosen? What can I control? How will changes be handled? Those sound elementary, but some groups still communicate comp mostly through a contract summary or a single budget-season presentation.

    The methodology should be understandable in plain language. If your plan is base salary plus wRVU incentive plus a quality component plus a practice-performance distribution, say so directly. Explain what each piece is meant to accomplish. Base provides stability. Productivity rewards work performed. Quality reinforces clinical or value-based priorities. Practice-performance ties physicians to the economics of the enterprise. Then explain the boundaries: what benchmark sources are used, how thresholds are set, how often benchmarks are refreshed, whether APP supervision or panel management factors in, and what happens when the practice adds or removes a service line, changes payer mix, or materially alters templates or staffing.

    Quality is an increasingly common component and deserves careful description. By April 2024, half of medical groups reported that quality performance metrics were part of physician compensation plans, up from 26% in 2016, per MGMA Stat.² If quality is in your plan, transparency means naming the specific measures, the data source, the attribution rules and the dollars at risk — not just the category.

    Transparency also intersects with compliance. CMS states that the physician self-referral law prohibits certain referrals tied to a financial relationship unless an exception applies,³ and OIG makes the parallel point that remuneration offered to induce or reward federal healthcare program referrals can implicate the Anti-Kickback Statute.

    That does not make every productivity-based plan suspect. It does mean a medical group should be able to explain, document and defend why compensation is commercially reasonable, fair-market-based where required, and not structured around referral behavior dressed up as "performance." A methodology that a board member, an administrator and a physician can all describe in the same terms is better suited to hold up under scrutiny.

    Financial transparency: show the economics physicians can influence

    The most common financial reporting mistake is handing physicians a dense practice income statement and calling that transparency. A monthly P&L may be necessary for management and governance, but it rarely helps clinical leaders or employed physicians understand performance. Useful transparency distills financial performance into the drivers that matter: volumes, charges, collections, denial patterns, payer mix, staffing support, template use, visit complexity, APP leverage, and the major expense categories leadership is actively managing.

    Administrators ought not ask their physicians to care about "financial performance" in the abstract. Show the operational mechanics behind it:

    • If collections are lagging, separate payer underpayments from coding misses and charge lag.
    • If access is deteriorating, show template utilization, no-show patterns and panel strain — not just net revenue.
    • If comp is being influenced by quality or value metrics, show how those measures connect to contract economics and patient outcomes.

    Payer economics have become more demanding and, in some ways, more visible. CMS still aims to move all Traditional Medicare beneficiaries into accountable care relationships by 2030, and as of January 2026, 14.3 million beneficiaries were already in ACO arrangements.⁴ At the same time, only 18% of medical groups were using Transparency in Coverage (TiC) negotiated-rate data in payer negotiations as of December 2025, per MGMA Stat,⁵ even though those files can help practices compare contracted rates at the CPT® level. That combination should change how medical groups talk about finances. Physicians should hear more than "the market is tough." They should hear which contracts are underperforming, which access or quality measures are shaping negotiations, and which levers the practice is using to improve its position.

    Productivity reports should inform, not inflame

    Productivity reporting is often the most emotionally charged part of transparency because it touches pay and professional identity. That is one reason the reporting needs to be more disciplined than many groups make it.

    Work RVUs still matter. A useful productivity report should at least include individualized wRVUs, annualized wRVUs, visit counts, visit types and E/M coding distribution.⁶ A broader view is more durable: volume, CPT® mix, payer mix and visit complexity monitored alongside traditional measures. A single wRVU number can be directionally useful, but it does not tell a physician whether lower output reflects more complex visits, weaker scheduling, staffing shortages, a strained panel, denied claims or the time consumed by inbox and care-coordination work the formula barely recognizes.

    Primary care groups in particular should take that lesson seriously. A 2025 review on patient panel size concluded that ideal panel size is multifactorial and influenced by patient complexity, practice structure and support infrastructure, with larger or poorly matched panels linked more closely to patient satisfaction, continuity and access strain than to any simple "work harder" solution.⁷ If your productivity reports do not account for panel demands, team support and access burden, they may be transparent in the narrowest sense and potentially misleading in the practical sense.

    Administrators should also be explicit about data definitions. Which visits count in the report? When are charges considered final? How are split/shared workflows treated? Are late charge corrections reflected retroactively? If a physician supervises APPs, how is that work attributed? And increasingly: if ambient AI, coding-assist tools or denial workflows are shaping documentation and charge capture, who validates the output? MGMA Stat reporting from January 2026 found that only 42% of medical group leaders either had AI governance or a formal AI-use policy in place or were actively developing one, even as AI-supported visits became common through 2025.⁸ If technology is changing the way productivity is documented or measured, transparency now requires telling physicians what tools are in play, what data they touch and where human review still sits.

    Administrators have to narrate the numbers

    The communication task for administrators and medical group executives is not to make every physician love every metric. It is to demonstrate the logic of the system and prove the review process credible. That usually means a predictable rhythm.

    At the start of the year, explain the methodology, the strategic intent behind it, the benchmarks being used and the sources of uncertainty. During the year, issue reports on a consistent cadence and teach people how to read them. When performance moves, explain whether the shift came from physician behavior, patient demand, coding changes, staffing disruptions, payer errors or design changes in the reporting itself. Delay creates rumors, and rumors are efficient at undoing trust.

    This is where many administrators undershoot. They send the report but skip the narrative. A comp change gets published without an explanation of the strategic reason for it. Productivity expectations rise without acknowledging that staffing, panel mix or template design has changed. Or they expect physicians to help control costs without showing where payer underpayments, denial leakage or labor inflation are eroding margin. MGMA Stat found that only 48% of practices audit payer payments against contracted rates monthly or quarterly.⁹ A physician being told the group must tighten expenses deserves to know whether the problem is visit volume, premium labor, collections performance, underpaid claims or some combination of all four.

    Hybrid and MSO structures raise the stakes

    Transparency becomes harder when the clinical entity is not the only place decisions are made. MSO arrangements are increasingly used to handle billing, HR, IT, payroll, compliance support and other nonclinical work for physician practices. That can help independent groups gain scale without giving up the professional entity, but it creates a new communication problem: physicians may see comp changes, staffing constraints or reporting outputs without understanding which entity owns the decision, the data or the economic upside.

    In those settings, administrators need to be especially clear about governance. Which entity sets the comp methodology? Which entity owns the contracts and the data warehouse? Who validates productivity logic? What financial results are being reported at the practice level versus the MSO level? Which decisions require physician-board approval, and which sit with the MSO or joint-venture governance body?

    Transparency in a hybrid environment does not mean disclosing every private-equity waterfall or every board packet. It means showing physicians where the operating lines are, where decisions come from, and how to escalate legitimate concerns. Moving ahead without that clarity can lead to siloed views of the business, which can be worse than just admitting that some items are governed elsewhere.

    Trust built on clarity

    Radical openness on these topics is designed to create clarity. Medical groups need comp methodologies that can be explained, financial reports that connect organizational economics to operational realities, productivity reports that reflect actual work conditions, and governance structures that let physicians see how decisions are made and where to take a closer look at the numbers.

    This version of “transparency” can be practical, teachable, and help independent practices act like well-run enterprises without pretending every physician wants to be a finance analyst. It gives administrators and executives something more useful than a slogan: a repeatable way to communicate comp, performance and productivity in a form physicians can understand, question and trust.

    Notes

    1. "Physician Compensation Methods: Although Salary-Based Models Dominate, Productivity-Based Models Remain Prominent." American Medical Association Policy Research Perspectives, 2024. Available from: https://www.ama-assn.org/system/files/2024-prp-phy-compensation.pdf
    2. Good C. "Partnering with physicians in crafting your medical group's compensation methodology." MGMA. March 27, 2024. Available from: https://www.mgma.com/mgma-stat/partnering-with-physicians-in-crafting-your-medical-groups-compensation-methodology
    3. "Physician Self-Referral." Centers for Medicare & Medicaid Services. Available from: https://www.cms.gov/medicare/regulations-guidance/physician-self-referral
    4. "2026 Medicare Accountable Care Organization Initiatives Participation Highlights." Centers for Medicare & Medicaid Services. Available from: https://www.cms.gov/newsroom/fact-sheets/2026-medicare-accountable-care-organization-initiatives-participation-highlights
    5. Harrop C. "Using TiC negotiated-rate data to negotiate smarter payer contracts." MGMA. Dec. 31, 2025. Available from: https://www.mgma.com/mgma-stat/using-tic-negotiated-rate-data-to-negotiate-payer-contrac
    6. "Understanding and Improving Your Work RVUs." Family Practice Management, American Academy of Family Physicians, March/April 2023. Available from: https://www.aafp.org/pubs/fpm/issues/2023/0300/understanding-rvus.html
    7. Abu Dabrh AM, Farah WH, McLeod HM, et al. "Determining Patient Panel Size in Primary Care: A Meta-Narrative Review." Journal of Primary Care & Community Health, 2025. Available from: https://journals.sagepub.com/doi/10.1177/21501319251321294
    8. Harrop C. "AI governance in medical group practices: Rules for the humans in the loop." MGMA. Jan. 21, 2026. https://www.mgma.com/mgma-stat/ai-governance-in-medical-group-practices
    9. MGMA Staff Members. "Regular auditing of payer payments crucial to ensure accurate reimbursement." MGMA. Feb. 12, 2025. Available from: https://www.mgma.com/mgma-stat/regular-auditing-of-payer-payments-crucial-to-ensure-accurate-reimbursement
    Chris Harrop

    Written By

    Chris Harrop

    Chris Harrop is a Senior Editor on MGMA's Training and Development team, helping turn data complexity, the steady flow of news headlines and frontline feedback into practical tools and advice for medical group leaders. He previously led MGMA's publications as Senior Editorial Manager, managing MGMA Connection magazine, the MGMA Insights newsletter, and MGMA Stat, and MGMA summary data reports. Before joining MGMA, he was a journalist and newsroom leader in many Denver-area news organizations.


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