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If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for April 7, 2026, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

Healthcare organizations are reaching an administrative capacity breaking point. New national research from Edge shows more than 76% of healthcare leaders report administrative workload is already overwhelming their organizations — driving backlogs, burnout, compliance risk, and delayed patient access.

This webinar uses these findings to reframe the workforce challenge facing medical practices and examine why traditional responses such as overtime and incremental hiring are no longer sufficient. Attendees will explore where practices feel administrative strain first — including scheduling, billing, documentation, authorizations, and regulatory reporting — and how these pressure points limit growth, access, and financial performance.

The session then introduces a governed, compliance-ready workforce model designed to expand operational capacity without increasing local headcounts. By combining AI-driven vetting, certified role-trained professionals, and secure operational infrastructure, this approach helps organizations stabilize workflows, reduce administrative burden, and protect care delivery while maintaining quality and compliance.

This 60-minute webinar will provide you with the knowledge to:

• Interpret new industry research on the administrative capacity crisis and its impact on access, revenue, and staff burnout
• Identify which healthcare workflows break first, and why traditional hiring and overtime strategies fail to scale
• Apply a secure workforce framework to expand operational capacity without increasing local headcount or compliance risk

Brought to you by Edge

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• ACHE, American College of Healthcare Executives Qualified Education
• CPE, Continuing Professional Education for accountants
  • Attendance at the live instructor-led program  
• CEU, generic continuing education credit
• PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.

Review this resource for participating in Zoom Webinars or test your connection here.

This webinar is sponsored by Edge. There is no registration fee.

Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org 

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.