Utilizing patient financing to drive patient experience

In this MGMA Industry Insider podcast, MGMA senior editor Craig Wiberg talks with Sheila Augustine, director, patient financial services, Nebraska Medicine and Wendy Hanson, support manager, Nebraska Medicine.

Augustine and Hanson both have extensive experience leading revenue cycle operations in large health systems. Here, we discuss new patient finance options for practices and health systems.

Augustine and Hanson talk about how these new options have improved patient experience and the bottom line for their organization.

Related resources for patient payments and physican billing processes include:

www.mgma.com/resources/revenue-…-out-of-pocket-age

www.mgma.com/resources/products…rocess-3rd-edition

Recommended podcasts include:

Discover the KPIs to review to improve efficiencies in revenue cycle management

Direct primary care: Putting 'doctors back into the driver's seat'

To learn more about this topic:

You can hear Wendy Hanson and Sheilia Augustine speak at MGMA19 The Financial Conference, which is the premier event for medical practice mangement professionals to go to build and enhance the financial education that is essential to leading their organization. This year's event will be held March 3-5 in Las Vegas.